Aoi Tutors
Terms and Conditions
Upon your access and employment of the services provided by Aoi Tutors, kindly note that you have to comply with our Terms and Conditions as stated below.
- Parents are allowed to terminate a tutor after the first lesson if they feel that tutor is unsuitable or has any inappropriate behavior. Parents are able to request for another tutor. All the previous lessons that are conducted prior to the tutor’s termination are payable.
- Tutor’s lessons fees for the first month are subjected to commission payment to Aoi Tutors. This works in a way that 50% of the first month’s tutor’s fees go to the agency. Parents will have to transfer 50% of the tutor's fees to the agency through either bank transfer or cash. Commission is to be paid within 3 days by the parents.
- Once a tuition assignment has been confirmed, both the tutor and parents are to adhere to the agreed location, rates, and timings for tuition assignment. Adjustments or changes are discouraged, unless there is mutual consent between parents and tutor to make adjustments to any of the above.
- Parents, students and tutors are to show proper respect for the one.The use of abusive remarks, derogatory language, sexual misconduct, and any form of physical violence are prohibited. Tutors are also not supposed to explore the tutee's home during the time of lesson.
- Parents are to remunerate the tutor by paying the tutor his/her monthly tutor’s fees by the end of every month. Payment is to be made right after the last lesson of the month has been conducted. If not, payment should be settled latest within 3 days after the last lesson of the month.
- If a tutor wants to terminate a tuition assignment, he/she has the responsibility to inform the parents and give a 2 weeks notice before the termination. This is mandatory unless there are special circumstances.
- Tutor is to be punctual for every lesson. If the tutor happens to be late due to unforeseen circumstances, the tutor is obliged to contact and inform the parents as soon as possible, preferably at least 20 minutes before the lesson.
- It is important for tutors to refrain from eating, using mobile phones, or texting/calling when giving tuition. Unless for emergency purposes, the tutor should not be looking at his/her mobile phone during the lesson.
- If a tutor wants to postpone, arrange for replacement lessons, or make any kind of changes to the lessons, they are to inform the parents at least one day before the scheduled dates. This condition applies to parents who want to make any changes or alterations to the tuition lessons as well.
- Tutor is to dress appropriately and modestly for lessons. Please refrain from wearing revealing clothes or any other inappropriate attire. Present yourself in a professional manner as much as possible.
Aoi Tutors reserves the right to modify and make amendments to the Terms and Conditions at any point in time.